REFUND & RETURN POLICY

Refund Policy Djoos Boutique

We want you to be satisfied with your purchase.

Eligibility for refund or replacement:

• Item arrived damaged
• Wrong item received
• Item lost in transit

To request a refund:
Contact us within 7 days of delivery at support email with:

• Order number
• Photo/video proof of issue

Non-refundable cases:

• Change of mind
• Incorrect size choice (if size was clearly described)
• Orders in transit beyond control of shipping carriers

Approved refunds are processed back to your original payment method within 5–10 business day